Cash Out Flow

 August 2, 2018

Bridging the gap between digital currency and fiat is now possible through the Paycent App and the Paycent Card. You can withdraw and spend your digital assets at both local and international ATMs and stores using your very own Paycent Card. Cheers to that!
Here are some tips to take note of to be able to use the Paycent Card to its full potential:
1. Your default Paycent Card PIN will be sent by email after 1st successful Cash Out. You may check your mailbox or SPAM folder. Paycent Card PIN is no longer your date of birth.

2. The Paycent App Cash Out requests will be handled by our team manually until the integration with the processing bank is completed. This is only a temporary solution for the next 30 days until the integration is completed. Once completed then everything will be back to real time 24/7.

3. Cash Out might take between 24-48 hours to be credited to your Paycent Card and you will be notified by email once the Cash Out is completed for spending and withdrawal.

Please be reminded of the following information during Cash Out:

a. Paycent Card Cash Out requests will be processed only between Monday to Friday.
b. Cash Out requests on or before 2:00 PM Singapore time would be processed within the same day.
c. Cash Out requests after 2:00 PM Singapore time would be processed on the next business day.
d. Please allow 24 to 48 hours before making a follow-up for any Cash Out concerns.

4. The Paycent Card fees structure has been updated on our website, Please take time to check it out.
We are dedicated to deliver fully integrated mobile applications and providing an unparalleled online experience to Asia and the world. To stay updated with latest news about Paycent, read our blog.

 Jenine Bufi    August 2, 2018

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